How can we help?
Our team helps communities, associations and their members, in English and French.
- contact [at] komunityoo.com
- Phone
- +1 416 508 3431
- Location
- Toronto, Ontario, Canada
We reply by email, usually within two business days.
Who should you contact?
Your community or association
For your dues, balance, tontine, events, membership or personal details held by your community, contact its committee. They manage your account.
The Komunityoo team
For a technical problem with the app or website, a privacy question, a security concern or an account deletion request, write to us.
Privacy Officer: Eric Nkamgnia, Computer Scientist, Director, Think Numeric Inc.
I did not receive my invitation email.
Check your spam or junk folder. If it is not there, ask your community's administrator to check your email address and send the invitation again.
I cannot log in.
Make sure you use the email address your community registered for you. If it still does not work, write to us from that address and tell us the name of your community.
How do I correct my personal information?
You can update your profile in the app. Some details are managed by your community: ask its administrator to correct them.
How do I choose English or French?
Each member chooses their language in the app. Messages from Komunityoo then arrive in that language.
How do I delete my account?
See the account and data deletion page: it explains how to ask, what is deleted and what may be kept. Account and data deletion
How do I report a security problem?
Write to us with the subject "Security" and describe what you noticed. Please do not include passwords in your message.